Terms of service

Zenstoo Terms of Service

Last Updated: August 15, 2025

1. Introduction

Welcome to Zenstoo! By accessing or using our website (https://www.zenstoo.com/), you’re entering into a legal agreement with Zenstoo F.Z.E. (“we,” “us,” “our”). Please read these Terms of Service carefully. If you don’t agree, please refrain from using our services.

2. Eligibility

You must be at least 18 years old to use our services or make a purchase. By agreeing to these Terms, you affirm you meet this age requirement.

3. Services & Products

Zenstoo sells a range of products—from tumblers and utility carts to mobile accessories—that are designed for both indoor and outdoor lifestyle enhancement Zenstoo - F.Z.E. We reserve the right to update our product offerings without prior notice.

4. User Accounts

Creating an account allows you to place orders, track shipments, and access support. You’re responsible for maintaining the security of your account. Report unauthorized activity to us promptly.

5. Ordering & Pricing

Product prices shown on our site are in AED unless otherwise specified.

Prices may change, and order acceptance by us depends on availability.

Payment must be completed before we process your order.

6. Payment Methods

We support secure payment options as outlined in our Payment Policy (linked at the site footer). By providing payment information, you authorize us to process the transaction.

7. Shipping & Delivery

We ship to UAE locations following terms described in our Shipping Policy. While we strive for timely delivery, we are not responsible for delays beyond our control.

8. Returns & Refunds

Our Return & Refund Policy (accessible via footer) explains eligibility for returns, timelines, and refund procedures. Please review it before making a purchase or return.

9. Intellectual Property

All content, including images, descriptions, and branding on Zenstoo, is the property of Zenstoo F.Z.E. It may not be used without written permission.

10. Permitted Use

You may access and use the site for lawful, personal shopping and browsing. You must not misuse the site or hinder its performance.

11. Limitation of Liability

We aim for accuracy but provide the site “as is.” Zenstoo F.Z.E. is not liable for indirect or incidental damages arising from use of the service.

12. Third-Party Links

Occasionally, the site may contain links to third-party sites for your convenience. We don’t endorse these and assume no liability for their content or privacy practices.

13. Privacy & Data Protection

Your privacy matters. Our Privacy Policy explains how we collect and use your data. Using our services indicates your agreement with that policy.

14. Modifications to Terms

We may update these Terms occasionally. Updated versions are effective upon posting. Continued use after changes means you accept them.

15. Dispute Resolution

For UAE-based users, these Terms are governed by UAE law. Any dispute will be addressed in UAE courts. Other users, please consult applicable jurisdiction laws.

16. Severability

If any part of these Terms is invalid, the remaining sections remain enforceable.

17. Contact Details

For questions or assistance, reach out through our Contact Us